REFUND
Refund Policy
Last updated: September 14, 2026
We want you to be satisfied with SignalHunts. This page explains exactly how refunds work — in plain language, with no fine print.
1. 30-Day Money-Back Guarantee
If you are not satisfied with your first paid subscription, contact us within 30 days of your purchase and we will issue a full refund — no questions asked. This applies to all paid plans (Starter, Pro, and Advanced), whether billed monthly or quarterly.
2. How to Request a Refund
Email [email protected] from your account email with the subject "Refund request". No forms and no justification required — your order number or account email is enough. You can also request a refund through Paddle customer support at [email protected] or by replying to your Paddle billing receipt email.
3. Cancellations After 30 Days
After the first 30 days, you can cancel your subscription at any time from your account settings. Cancellation stops future renewals, and you keep access to paid features until the end of your current billing period. Renewal payments remain covered by the statutory 14-day withdrawal right where applicable.
4. Processing Time
Refunds are issued to your original payment method, typically within 5–10 business days of approval. Payments are processed by Paddle (our Merchant of Record), so the refund line on your bank statement will reference Paddle.
Questions about refunds? Contact us at [email protected].